Hiring Operational Excellence Analyst (OKR expert)

• Primary engagement in Strategic Alignment relating to the Objectives and Key Results (OKRs) program including, but not limited to: 


• educating team leads on the value and purpose of the OKR framework


• setting the quarterly OKR Alignment Cycle and executing on the related plan


• consistently working to ensure complete transparency regarding the prioritization, progress, and direction of the program


• ensuring OKR team leads execute plans across all phases of planning, alignment, launch and ongoing continual improvement


• redefining the OKR program and management of milestones and timelines as needed to accommodate an ever-changing and fast paced environment


• Execute OKR alignment by facilitating and coordinating collaborative OKR workshops when/where applicable


• Promote cross-collaboration across Operations (service lines) to achieve the objectives


• Be a catalyst for change and facilitate impactful and continuous improvements across operations in alignment with strategic objectives and expectations from stakeholders


• Strengthen organizational effectiveness through educating teams on the benefits of diverse styles and perspectives, as well as communicate evolving standards and best practices


• Consult with leaders and committees to address root causes of organizational effectiveness issues using a systematic approach; Develop and deliver learning and organizational development solutions as needed to all levels 


• Analyze policies, systems, data, operational structure, organizational relationships as needed

Required Qualifications

• OKR Knowledge of 3-5 years with experience leading OKR processes


• Excellent team dynamics skills with ability to work with teams and identify opportunities for process improvements and innovation


• Ability to challenge current state and motivate to improve the business; strong ability to influence without authority at all levels of the organization


• Experience in implementing and evaluating strategies to align services to achieve the utmost efficiency and effectiveness


• Comfort with ambiguity and prioritization shifts


• Flexibility and ability to assimilate new knowledge and standards quickly


• Excellent communication, listening skills and emotional intelligence