Job Opportunity : Operations Processes Specialist ( 3.1428571428571 Weeks ago )

Company : Snapp


Seniority Level:



Job Category:

Industrial Management / Engineering


Job Type:

Full Time

Salary :


Tehran | Jordan


Degree Level

Bachelor's degree Master's Degree

Age Range

35 To 22 Year


No Difference

Ops Processes team is a growing unit in Snapp. We are looking for people to take the operations processes to the next level. By joining this team, you will get a chance to create new business processes and improve the current processes in the operations department giving you a good experience of processes of a ride-hailing company. This role will primarily support operations processes for all regions of Iran and will be based in Snapp’s HQ in Tehran.

Roles and Responsibility


Understanding of BPM and BPMN2

Familiarity with reference models such as APQC

Understanding of Balanced Scorecard (BSC)

BPMS Knowledge such as Bizagi Studio and Process maker is an advantage


Computer Skills
100 % Complete

Soft Skills


Communications skill

Strategic thinking

Team work


Manage “Processes Identification” sessions with different units

Mapping business processes with BPMN2

Analyzing problems and Improving current processes

Develop SOP and guideline for business processes and units

Identify interfaces between processes with Information systems and organizational strategies

Design and monitoring of performance indicators

evaluating the trends in KPI’s to improve the main indices

Providing efficiencies of units periodically

providing the weekly and monthly reports

Improving the performance of operational units

Improving intra-organizational communications

Reduce operations department costs

Automating Ops processes as much as possible

شروع کنید (ارسال رزومه)

About Company

Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.

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18 روز کاری

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