Job Description / Tasks
Have clear goals for safety, customer experience and productivity and will be expected to determine how to manage and achieve these goals without close supervision or corporate involvement
Engage all levels of the organization to remove waste from operations processes employing Lean/Six Sigma practices across the Center
Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product lines
Support the scalable growth of the company by developing and enabling the success of each member of the Center’s leadership team. Team members should be developed for promotion across the Global Operations Network
Actively seek to implement and distribute best practices to/from the Fulfillment Center Network
Deliver a track record of safety, quality and customer experience and process improvement initiatives
Develop and drive the quality of individual standard work to ensure critical quality and safety steps are being followed at every point of the fulfillment process
Leadership development skills including driving and managing a team and mentoring and developing new leaders while achieving customer and cost metrics
Demonstrate a track record of successfully leveraging lean and six sigma tools and concepts to drive process improvement and associate engagement