Job Opportunity : CRM Analyst ( 2.4285714285714 Weeks ago )

Company : Snapp


Seniority Level:



Job Category:

Advertising / Marketing / Sales


Job Type:

Full Time

Salary :


Tehran | No. 1 Saeedi Street & Mehrdad Avenue intersection 2rd Floor, Valiasr Street, Tehran, Iran


Field of Study

Degree Level

Bachelor's degree Master's Degree

Age Range

32 To 20 Year


No Difference


Between 2 and 5 years In Data driven marketing Between 2 and 5 years In Commercial Between 2 and 5 years In Business Analytics


Good with numbers
60 % Complete
40% Complete

Soft Skills

Communications skill


Creativity and innovation

Team work

Strategic thinking


We are looking for a rock star individual to join our Snapp CRM team to boost our business growth by leveraging commercial insights, analytics and customer lifecycle management. CRM team in Snapp is responsible to accelerate ride growth and market share while managing customer retention and frequency cohorts using right customer segmentation, rigorous AB testing, and insightful reporting

Job description:

Planning and execution of weekly CRM campaigns with the help of commercial insights and efficient customer segmentation

Implement customer-focused lifecycle campaigns to onboard, increase frequency, enhance loyalty, and reduce churn of ride-hailing service customers with a clear focus on improving their retention rates and CLV

Perform rigorous A/B and multivariate testing to optimize key performance metrics

Set up efficient reporting that provides timely feedback and valuable insights to form future strategies

شروع کنید (ارسال رزومه)

About Company

Snapp is the pioneer provider of ride hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran

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