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Afranet

Job Opportunity : NOC Expert ( Expired )

Company : Afranet

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Seniority Level:

Expert

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Job Category:

IT - Network & hardware

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Job Type:

Full Time

Salary :

Negotiable

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Tehran |

Requirements

Field of Study

Degree Level

Bachelor's degree

Age Range

25 To 30 Year

Gender

Male

Requirements

Between 2 and 5 years In Network Operations Center (NOC) environment

Skills

60 % Complete
60 % Complete
English
60% Complete

Soft Skills

Communications skill

Team work

Tasks

-Provide network monitoring, incident response, communications management and reporting problems (247)

-Ensure the smooth running of the network and services and follow-up tasks issues due the specified SLA

-Mitigate or resolve incoming incident and support requests and escalate to appropriate teams as necessary

-Document and communicate on cases from inception to resolution, including root cause analysis

-Ensure smooth hand off of cases to other team resources, as may be required, for resolution

-Support continuous improvement to monitoring services and internal processes for resolution of support requests

About Company

Afranet, is a public company operating within the IT sector in Iran. Headquartered in Tehran, it is one of the largest IT services companies in the country providing a range of products, capabilities and consulting services to a broad spectrum of business communities The company's current portfolio, includes broadband internet, data center, cloud services and e-commerce.

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