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Arya Hamrah Samaneh

Job Opportunity : Helpdesk Expert ( Expired )

Company : Arya Hamrah Samaneh

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Seniority Level:

Expert

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Job Category:

IT - Network & hardware

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Job Type:

Full Time

Requirements

Field of Study

Degree Level

Bachelor's degree

Age Range

20 To 55 Year

Gender

Male

Requirements

Between 2 and 5 years In 2

Skills

100 % Complete
English
40% Complete

Soft Skills

Problem-solving and decision-making

Creativity and innovation

Self-management

Adaptability

Team work

Tasks

- Provide technical assistance and support for issues related to computers systems, software, hardware and peripherals

- Respond to persons’ queries over the phone, ticketing system or email

- Coordinate preventive maintenance for equipment

- Coordinate IT purchases

- troubleshoot of LAN, WAN and Wireless problems

- Follow up with clients to ensure issues has been resolved

- Review and update Help Desk documentation as assigned

- Install and troubleshoot printers, scanners, .

- Install and troubleshoot CCTV and security systems

About Company

Arya Hamrah Samaneh (AHS) holding is a premier provider of information technology services/solutions and Leander in the EPC Turnkey (Engineering, Procurement, Construction) Project to the several commercial and government clients in Iran. We have a proven track record providing services in: As a Service Cloud Computing, Integrated Solutions, Cyber Security, Infrastructure/Data Center Services, Call Center/Help Desk, Program Management, Transportation, energy, Application Services, Enterprise reporting and Enterprise Architecture/IT Strategic Planning.

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