Problem-solving and decision-making
Creativity and innovation
- Provide technical assistance and support for issues related to computers systems, software, hardware and peripherals
- Respond to persons’ queries over the phone, ticketing system or email
- Coordinate preventive maintenance for equipment
- Coordinate IT purchases
- troubleshoot of LAN, WAN and Wireless problems
- Follow up with clients to ensure issues has been resolved
- Review and update Help Desk documentation as assigned
- Install and troubleshoot printers, scanners, .
- Install and troubleshoot CCTV and security systems
Arya Hamrah Samaneh (AHS) holding is a premier provider of information technology services/solutions and Leander in the EPC Turnkey (Engineering, Procurement, Construction) Project to the several commercial and government clients in Iran. We have a proven track record providing services in: As a Service Cloud Computing, Integrated Solutions, Cyber Security, Infrastructure/Data Center Services, Call Center/Help Desk, Program Management, Transportation, energy, Application Services, Enterprise reporting and Enterprise Architecture/IT Strategic Planning.