Provide Hardware installation ,test , configuration in Datacenter
Document and communicate on cases from inception to resolution
Receive and respond to incoming calls, pages, e-mails regarding Server andor hardware problems.
Maintain the Server hardware and Troubleshooting any hardware failure
Ensure smooth hand off of cases to other team resources, as may be required, for resolution
Afranet, is a public company operating within the IT sector in Iran. Headquartered in Tehran, it is one of the largest IT services companies in the country providing a range of products, capabilities and consulting services to a broad spectrum of business communities The company's current portfolio, includes broadband internet, data center, cloud services and e-commerce.